The TRUTH of UNSUSTAINABLE practise of FREE RETURNS:
We never offer free shipping or returns- only by exception e.g. for a short lived promotions.
It is a conscious business decision to promote a sustainable shopping habit, that is based on demand. Plus it enables us to provide quality in our fabric and make at the same time growing the business sustainable.🌳
Free shipping and returns to juice growth and help customers overcome their misgivings about ordering online are unaffordable and non sustainable business practise.
Free shipping & free returns are creating bad customer habits to keep shopping, because it is based on impulse purchases rather to satisfy actual needs.
🤜 This habit forces the retailer to keep producing new clothing, so the customers remains hooked and entertained in the fear of losing them.
🤜 It creates a massive waste of unwanted garments
🤜 It creates a massive carbon footprint of unnecessary shipping
🤜 It uses up unnecessary resources like water and energy
🤜 It adds unnecessary to climate change and enviroment damages.
The new normal has set off a costly and vicious cycle!
🤜 Retailers loose a third of their revenue to returns,
🤜 The number does not account for the retailer also covering the shipping costs of returns.
🤜 The expenses continue to mount once the reach a retailer’s returns hub:
Cost of hand-sorting to assess potential damage, before being either steamed or dry cleaned and then sent to be restocked. All this is increasing the risk that returned garments wind up on discount or landfills.
Returns in the US alone create 5 billion pounds of landfill waste and 15 million tonnes of carbon emissions annually, equivalent to the amount of trash produced by 5 million people in a year, according to Optoro 🌍
THIS IS WHY WE NEED TO SHOP WITH PURPOSE AND IMPACT , so we can stop the unsustainable practice of free returns.❣️